Making excellence look
effortless
Making excellence look effortless
Making excellence look
effortless
Elite professionals. Perfectly matched.
Elite professionals. Perfectly matched.
Elite professionals. Perfectly matched.
Level Up Virtual Services is an elite virtual support matching network, connecting ambitious leaders with highly skilled, rigorously vetted professionals - from exceptional virtual assistants to senior operational and strategic support. We don’t just find you support - we focus on finding the right fit, so the working relationship succeeds from the start
Level Up Virtual Services is an elite virtual support matching network, connecting ambitious leaders with highly skilled, rigorously vetted professionals - from exceptional virtual assistants to senior operational and strategic support. We don’t just find you support - we focus on finding the right fit, so the working relationship succeeds from the start
We match you with exceptional talent and free up your time to focus on what's important to you.
Don't let admin and operational headaches stand in the way of your professional growth.
We’re here to match you with exceptional support and free up more of your time to focus on what’s important to you.
Don’t let admin and operational headaches stand in the way of your professional growth.
We’re here to match you with exceptional support and free up more of your time to focus on what’s important to you.
Don’t let admin and operational headaches stand in the way of your professional growth.
You don’t have to do it all.
You don’t have to do it all.
You don’t have to do it all.
If you have become overwhelmed with the administrative side of running your business or your professional career, you have come to the right place.
If you have become overwhelmed with the administrative side of running your business or your professional career, you have come to the right place.
If you have become overwhelmed with the administrative side of running your business or your professional career, you have come to the right place.
We thrive on helping our clients achieve their goals. Our mission is to match you with the right virtual support - so you can reclaim the time, focus and drive to take your business to the next level.
We thrive on helping our clients achieve their goals. Our mission is to match you with the right virtual support - so you can reclaim the time, focus and drive to take your business to the next level.
We thrive on helping our clients achieve their goals. Our mission is to match you with the right virtual support - so you can reclaim the time, focus and drive to take your business to the next level.
Our mission is to help you move forward with confidence by connecting you with exceptional, vetted professionals - carefully and precisely matched to the way you work, your priorities and the expertise you need.
Our mission is to help you move forward with confidence by connecting you with exceptional, vetted professionals - carefully and precisely matched to the way you work, your priorities and the expertise you need.
Our mission is to help you move forward with confidence by connecting you with exceptional, vetted professionals - carefully and precisely matched to the way you work, your priorities and the expertise you need.
Virtual Support Services
Virtual Support Services
Virtual Support Services
From essential day-to-day administration to specialist expertise, we match you with an exceptional, vetted virtual assistant - carefully selected for their skills, experience and alignment with the way you work.
From essential day-to-day administration to specialist expertise, we match you with an exceptional, vetted virtual assistant - carefully selected for their skills, experience and alignment with the way you work.
Executive Assistance
Marketing
Events
Customer Care
Personal & Lifestyle
Executive & Personal Assistance
The traditional role of a personal assistant or executive assistant remains a vital part of any successful business - ensuring the smooth running of day-to-day operations. We match you with an experienced professional who can manage your diary, inbox, travel, meetings and day-to-day priorities remotely - bringing the organisation, discretion, and judgement you would expect from a high-level executive assistant.
Executive & Personal Assistance
The traditional role of a personal assistant or executive assistant remains a vital part of any successful business - ensuring the smooth running of day-to-day operations. We match you with an experienced professional who can manage your diary, inbox, travel, meetings and day-to-day priorities remotely - bringing the organisation, discretion, and judgement you would expect from a high-level executive assistant.
Event Planning & Management
We match you with a VA who can support every stage of the journey — from event concept to post-event reporting and analysis. No event is too big or too small.
Event Planning & Management
We match you with support at every stage of the journey - from event concept to post-event reporting and analysis. No event is too big or too small.
Event Planning & Management
We match you with support at every stage of the journey - from event concept to post-event reporting and analysis. No event is too big or too small.
Client Relationship Management
Taking care of your clients is paramount. We match you with a VA who will ensure your ongoing client relationships are handled with warmth and professionalism.
Client Relationship Management
We match you with support at every stage of the journey - from event concept to post-event reporting and analysis. No event is too big or too small.
Client Relationship Management
We match you with support at every stage of the journey - from event concept to post-event reporting and analysis. No event is too big or too small.
Marketing & Social Media Support
Digital marketing helps maximise your online presence and brand awareness. We match you with a VA who can help you promote your business and optimise your exposure to your target audience.
Marketing & Social Media Support
Digital marketing helps maximise your online presence and brand awareness. We match you with a VA who can help you promote your business and optimise your exposure to your target audience.
Personal & Lifestyle Support
When life admin becomes overwhelming, it gets in the way of everything else. We match you with a VA who can streamline your personal to-dos and lighten the load.
Personal & Lifestyle Support
When life admin becomes overwhelming, it gets in the way of everything else. We match you with a VA who can streamline your personal to-dos and lighten the load.
Customer Support
Fast, reliable responses keep clients confident in your business. We match you with a VA who can manage queries, tickets and day-to-day support so nothing falls through the cracks.
Customer Support
Fast, reliable responses keep clients confident in your business. We match you with a VA who can manage queries, tickets and day-to-day support so nothing falls through the cracks.
Tech & Systems
From website updates and CRM management to funnels, integrations and automation, we match you with technically skilled virtual professionals who can keep your digital systems running smoothly and help your business work smarter.
Tech & Systems
From website updates and CRM management to funnels, integrations and automation, we match you with technically skilled virtual professionals who can keep your digital systems running smoothly and help your business work smarter.
Tech & Systems
From website updates and CRM management to funnels, integrations and automation, we match you with technically skilled virtual professionals who can keep your digital systems running smoothly and help your business work smarter.
Executive & Strategic Services
Executive & Strategic Services
Executive & Strategic Services
For leaders who need a higher level of expertise, ownership and strategic input. We match you with experienced senior professionals who can step into your business as trusted partners - bringing structure, leadership and perspective where you need it most. Available on a fractional, project or retainer basis.
Business Management
Operations Leadership
Strategic Guidance
Team Leadership
Fractional C-Suite Expertise
Business Management Support
Whether you need a trusted second-in-command or a senior Online Business Manager, we match you with someone who takes ownership of the day-to-day running of your business - coordinating your team, keeping projects on track, and making decisions so you don't have to. Our business management professionals give you back the headspace to lead, while they handle what keeps the business moving.
Business Management Support
Whether you need a trusted second-in-command or a senior Online Business Manager, we match you with someone who takes ownership of the day-to-day running of your business - coordinating your team, keeping projects on track, and making decisions so you don't have to. Our business management professionals give you back the headspace to lead, while they handle what keeps the business moving.
Business Management Support
Whether you need a trusted second-in-command or a senior Online Business Manager, we match you with someone who takes ownership of the day-to-day running of your business - coordinating your team, keeping projects on track, and making decisions so you don't have to. Our business management professionals give you back the headspace to lead, while they handle what keeps the business moving.
Strategic Partnership
A fractional Director of Operations focuses on the systems your business runs on - auditing what's inefficient, fixing it, and building the infrastructure that lets you scale without things breaking. They're the technical bridge between your strategy and your team's execution. Ideal for businesses that have outgrown ad hoc ways of working and need real operational discipline.
Strategic Partnership
A fractional Director of Operations focuses on the systems your business runs on - auditing what's inefficient, fixing it, and building the infrastructure that lets you scale without things breaking. They're the technical bridge between your strategy and your team's execution. Ideal for businesses that have outgrown ad hoc ways of working and need real operational discipline.
Strategic Partnership
A fractional Director of Operations focuses on the systems your business runs on - auditing what's inefficient, fixing it, and building the infrastructure that lets you scale without things breaking. They're the technical bridge between your strategy and your team's execution. Ideal for businesses that have outgrown ad hoc ways of working and need real operational discipline.
Director of Operations
A fractional Director of Operations gives you senior operational leadership without the full-time cost. They own your processes, drive efficiency across the business and act as the bridge between your strategy and your team’s execution. Ideal for scaling businesses that need experienced operational oversight.
Director of Operations
A fractional Director of Operations gives you senior operational leadership without the full-time cost. They own your processes, drive efficiency across the business and act as the bridge between your strategy and your team’s execution. Ideal for scaling businesses that need experienced operational oversight.
How does it all work?
How does it all work?
How does it all work?
Our matching process is designed to connect you with the right professional quickly, carefully, and at no cost to you.
2
1
3
4
6
5
Initial Consultation
We begin with a consultation call to understand your business, your working style, and the support you need. This helps us identify exactly what success looks like for you.
1
Initial Consultation
We begin with a consultation call to understand your business, your working style, and the support you need. This helps us identify exactly what success looks like for you.
1
Initial Consultation
We begin with a consultation call to understand your business, your working style, and the support you need. This helps us identify exactly what success looks like for you.
1
Professional Matching
Based on your requirements, we carefully hand-select a shortlist of vetted professionals who we believe are the best fit for your needs, goals, and working style.
2
Professional Matching
Based on your requirements, we carefully hand-select a shortlist of vetted professionals who we believe are the best fit for your needs, goals, and working style.
2
Meet Your Shortlist
You’ll have the chance to speak with your shortlisted candidates — by call or however suits you — so you can see who feels like the right fit before you decide.
3
Meet Your Shortlist
You’ll have the chance to speak with your shortlisted candidates — by call or however suits you — so you can see who feels like the right fit before you decide.
3
Introduction & Selection
We introduce you to two or three carefully selected professionals we believe could be a great fit. You’ll have the opportunity to meet each of them, ask questions and get a feel for who you’d work best with before choosing your preferred match. And if you don’t find the right fit first time, we’ll refine the search and try again.
4
Introduction & Selection
We introduce you to two or three carefully selected professionals we believe could be a great fit. You’ll have the opportunity to meet each of them, ask questions and get a feel for who you’d work best with before choosing your preferred match. And if you don’t find the right fit first time, we’ll refine the search and try again.
4
Tailored Collaboration
Once you’ve chosen your match, you contract directly with your VA or senior professional. Together, you agree and refine the terms of your working relationship - including scope, hours, communication preferences, turnaround times, systems and ways of working - so the arrangement is tailored to suit you both
5
Tailored Collaboration
You work directly with your chosen VA or senior professional on terms that suit you - including communication preferences, turnaround times, systems, and working arrangements.
5
Tailored Collaboration
You work directly with your chosen VA or senior professional on terms that suit you - including communication preferences, turnaround times, systems, and working arrangements.
5
Ongoing Support & Flexibility
As your needs change, so can your support. Scale up for a launch or event, bring in a specialist for a specific project, or keep things running on an ongoing retainer — the arrangement flexes with you.
6
Ongoing Support & Flexibility
As your needs change, so can your support. Scale up for a launch or event, bring in a specialist for a specific project, or keep things running on an ongoing retainer — the arrangement flexes with you.
6
About Us.
About Us.
Founded on decades of getting this right.
Founded on decades of getting this right.
Founded on decades of getting this right.
Level Up Virtual Services was founded by Sarah Webb and Clare Fergusson, who together bring more than forty years of experience in executive support, operations, recruitment and business management. Between them, they have spent years on both sides of the virtual assistant relationship - recruiting talent, building high-performing teams, and delivering exceptional support themselves.
Level Up Virtual Services was founded by Sarah Webb and Clare Fergusson, who together bring more than forty years of experience in executive support, operations, recruitment and business management. Between them, they have spent years on both sides of the virtual assistant relationship - recruiting talent, building high-performing teams, and delivering exceptional support themselves.
Level Up Virtual Services was founded by Sarah Webb and Clare Fergusson, who together bring more than forty years of experience in executive support, operations, recruitment and business management. Between them, they have spent years on both sides of the virtual assistant relationship - recruiting talent, building high-performing teams, and delivering exceptional support themselves.
Sarah Webb
Sarah Webb
Sarah spent two decades in corporate roles, progressing to Associate Director level, where she recruited staff, led onboarding programmes and embedded new team members into company policy, process and culture. She understands what makes a working relationship succeed from day one — and what causes it to break down. She has since worked as an Online Business Manager within the property sector, giving her first-hand experience of the operational challenges growing businesses face and the calibre of support they need to succeed. Today, she leads Level Up's operations and client relationships, drawing on that corporate grounding to ensure every match is built on genuine fit, not just availability.
Sarah spent two decades in corporate roles, progressing to Associate Director level, where she recruited staff, led onboarding programmes and embedded new team members into company policy, process and culture. She understands what makes a working relationship succeed from day one — and what causes it to break down. She has since worked as an Online Business Manager within the property sector, giving her first-hand experience of the operational challenges growing businesses face and the calibre of support they need to succeed. Today, she leads Level Up's operations and client relationships, drawing on that corporate grounding to ensure every match is built on genuine fit, not just availability.
Clare Fergusson
Clare Fergusson
Clare has spent more than twenty years working alongside senior leaders in demanding business environments, and for the past four years has worked as an Executive VA to founders, CEOs and entrepreneurs across the UK and US. Today, her work spans executive assistance, operational management and strategic planning facilitation, working with organisations ranging from specialist consultancies to international high-net-worth family interests. Having worked both as a trusted executive partner and as someone responsible for identifying and introducing other VAs into client relationships, she understands exactly what separates competent assistance from an exceptional working partnership.
Clare has spent more than twenty years working alongside senior leaders in demanding business environments, and for the past four years has worked as an Executive VA to founders, CEOs and entrepreneurs across the UK and US. Today, her work spans executive assistance, operational management and strategic planning facilitation, working with organisations ranging from specialist consultancies to international high-net-worth family interests. Having worked both as a trusted executive partner and as someone responsible for identifying and introducing other VAs into client relationships, she understands exactly what separates competent assistance from an exceptional working partnership.
Together, they founded Level Up because they kept seeing the same gap: talented virtual professionals struggling to connect with the right opportunities, and ambitious business leaders struggling to identify the right expertise for the way they work. They believed there was a better way - one built on careful assessment, thoughtful matching and relationships that last.
Together, they founded Level Up because they kept seeing the same gap: talented virtual professionals struggling to connect with the right opportunities, and ambitious business leaders struggling to identify the right expertise for the way they work. They believed there was a better way - one built on careful assessment, thoughtful matching and relationships that last.
Together, they founded Level Up because they kept seeing the same gap: talented virtual professionals struggling to connect with the right opportunities, and ambitious business leaders struggling to identify the right expertise for the way they work. They believed there was a better way - one built on careful assessment, thoughtful matching and relationships that last.
Why Use Our Matching Process
Why Use Our Matching Process
Why Use Our Matching Process
Plenty of professionals have the right skills on paper. But capability isn’t the same as readiness, and having the experience to do something isn’t the same as being able to step into a business and add value from day one.
Plenty of professionals have the right skills on paper. But capability isn’t the same as readiness, and having the experience to do something isn’t the same as being able to step into a business and add value from day one.
That’s why our matching process goes beyond skills and experience. We take the time to understand how each professional works, how they communicate, where they thrive, and the type of client relationships in which they’ll do their very best work. Because even the strongest technical skillset can fail if the working relationship isn’t the right fit.
That’s why our matching process goes beyond skills and experience. We take the time to understand how each professional works, how they communicate, where they thrive, and the type of client relationships in which they’ll do their very best work. Because even the strongest technical skillset can fail if the working relationship isn’t the right fit.
Every professional in our network is personally interviewed, not simply screened against a checklist. Our goal isn’t simply to make a successful introduction. It’s to build trusted working relationships that are still thriving six months, twelve months and years down the line.
Every professional in our network is personally interviewed, not simply screened against a checklist. Our goal isn’t simply to make a successful introduction. It’s to build trusted working relationships that are still thriving six months, twelve months and years down the line.